Some Common Answer for the

Frequently Asked Questions

Yes! we provide phone support for our all clients. You can get a solution by phone for any kind of problem. Our Number: +88 01 712 52 04 69.

Yes, you can transfer your domain name to another organization. When you register a domain name, you have the right to use it and move it anywhere. But per ICANN regulations, a domain that has been newly registered or transferred from one Registrar to another within the last 60 days is not eligible for transfer. After that period you can generate your transfer secret EPP from Serverbd client are and able to transfer the domain to other. NB: remember if destination and source both providers use the same register then you need to move your domain instead of transfer.

You've to remind that, we dont develop anything without our hosting and we dont provide the programming code without static web development. In case of wordpress theme it can be compromized by a charge but at software development or dynamic website in our platform- we never provide those code because of clients security as well as our company restriction.

Yes, you can transfer your website to another website hosting company without changing the domain. You can point the domain name to a web hosting company by changing its owner and its settings
Yes, you can upgrade to any moment of time you want. Our billing system will be calculated it uses date basis.
No. We do not have any hidden costs. But remember if you buy hosting with some offer first year only regular price will be applied from next year’s billing.

We accept payments from the following payment methods:

1. Direct Bank Deposit in To our Banking account: Our Bank Account Details: Bank Name: Pubali Bank Limited, Account Name: RedGreenBD IT Solutions, Account Number: 2844901022073

2. bKash Payment (Mobile Banking Only for Bangladesh): bKash Mobile Banking Account Number: 01712-520469 (Note For bKash deposit: If you payment us via bKash, So extra 2% amount deposit for payment processing.

Once you make a payment your domain and hosting services will be active instantly activated within a few minutes.